Legal
Privacy Policy
1. Introduction
Complyo respects your privacy and is committed to protecting the personal information of clients, website visitors, suppliers and business contacts.
This Privacy Policy explains how Complyo collects, uses, stores and protects personal information in accordance with applicable Australian privacy laws.
2. Information We Collect
Complyo may collect personal information when you contact us, request information about our services or engage us for consultancy services.
This information may include:
- Name and contact details.
- Email address and telephone number.
- Business name and business address.
- Information relating to your business and service requirements.
- Information provided through email correspondence and business communications.
Our website does not currently use an online contact submission form. Visitors can contact us directly by email.
3. How We Collect Information
We may collect personal information through:
- Direct email enquiries.
- Telephone conversations.
- Client meetings and business communications.
- Information voluntarily provided during consultancy engagements.
- Website technical information, where collected by our website hosting provider.
4. How We Use Personal Information
Complyo may use collected information to:
- Respond to enquiries and provide quotations.
- Deliver food safety and quality assurance consultancy services.
- Prepare reports, proposals and business documentation.
- Communicate with clients and business contacts.
- Manage client relationships and service agreements.
- Meet applicable legal and business obligations.
5. Disclosure of Personal Information
Complyo does not sell personal information to third parties.
Personal information may be shared with service providers where reasonably necessary to operate our business, deliver services or meet legal obligations.
We will not disclose personal information for unrelated purposes without consent unless permitted or required by law.
6. Storage and Security
Complyo takes reasonable steps to protect personal information against misuse, loss, unauthorised access, modification or disclosure.
Information may be stored electronically through business email, computer systems and secure service-provider platforms.
We retain personal information only for as long as reasonably necessary for business, contractual and legal purposes.
7. Access and Correction
You may request access to personal information Complyo holds about you and request corrections if the information is inaccurate, incomplete or outdated.
Requests can be submitted using the contact details provided below.
8. Website Cookies and Third-Party Services
Our website may use cookies or similar technologies provided by website hosting or analytics services to support website functionality and understand website usage.
Third-party websites and services may operate under their own privacy policies. We encourage visitors to review those policies when using external services.
9. Privacy Complaints
If you have a concern or complaint about how Complyo handles your personal information, please contact us by email.
We will review your complaint and take reasonable steps to address your concerns.
10. Changes to This Privacy Policy
Complyo may update this Privacy Policy from time to time to reflect changes in business practices, website functionality or applicable legal requirements.
The latest version will be published on our website.
11. Contact Us
For privacy enquiries, access requests or complaints, please contact:
Complyo – Food Safety & Quality Assurance Consultancy
ABN: 57 281 491 178
Location: Wollongong, NSW, Australia
Email: antony@complyo.com.au
Website: www.complyo.com.au